Terms and Conditions

1. Acceptance of Terms

By accessing the Haven Capital Asset platform, opening an account, or participating in our investment programs, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions, our Privacy Policy, and any mandate-specific agreements.

We may update these terms periodically to reflect regulatory changes, product enhancements, or risk considerations. Material updates will be communicated via email or in-platform notifications, and continued use constitutes acceptance of the revised terms.

2. Eligibility & Account Responsibilities

You must be at least 18 years old (or the legal age of majority in your jurisdiction) and legally permitted to invest. You agree to provide accurate personal information, maintain updated KYC/AML documentation, safeguard your login credentials, and immediately notify us of unauthorized account activity.

3. Investment Risks

All investments involve risk, including the potential loss of principal. Returns shown in marketing materials or dashboards represent historical or projected performance and are not guaranteed. Market volatility, liquidity constraints, currency fluctuations, regulatory shifts, and counterparty risk can affect outcomes.

You confirm that you understand these risks, have reviewed relevant offering materials, and will only commit capital that aligns with your financial profile and objectives.

4. Fees, Charges & Liquidity

Management fees, performance allocations, and third-party charges are disclosed in your mandate letter or product documentation. You authorize Haven Capital Asset to deduct applicable fees from your account. Liquidity terms vary by strategy; withdrawal requests may require advance notice and are processed in accordance with the stated schedule.

5. Data Privacy & Security

We collect and process personal data in line with applicable privacy regulations. Information is encrypted in transit and at rest, and access is role-based. We may share data with regulators, custodians, or service providers where required to administer your account. Refer to our Privacy Policy for full details.

6. Limitation of Liability

Haven Capital Asset is not liable for indirect, incidental, or consequential damages arising from platform use, service interruptions, or market losses, except where prohibited by law. Our aggregate liability is limited to the fees you paid during the twelve months preceding the event giving rise to the claim.

7. Governing Law & Dispute Resolution

These terms are governed by the laws of the jurisdiction specified in your account agreement. Disputes will first be addressed through our internal complaints process. Unresolved matters may proceed to arbitration or the competent courts as outlined in your mandate documentation.

8. Contact & Notices

Questions about these terms can be directed to compliance{{ str_replace(' ', '', strtolower(gs('site_name'))) }}.com. Formal notices must be sent via registered mail to the address listed in your account documents.